How to Export Logs on vNode

Manual for Exporting Logs in vNode

This manual will guide you through the process of exporting logs in vNode. Follow the detailed steps below to complete the task effectively:

Step 1: Access the Navigation Panel
- Log in to vNode and navigate to the Navigation panel.
- Click on the "Diagnostics" option to access the explorer panel.

Step 2: Access the File Logs
- Once inside the explorer panel, locate and select the "File Logs" option.

Step 3: Configure the Log Level
- Within the File Logs module, adjust the log level by selecting "TRACE" from the available options.
- Use the three dots to select the specific module from which you wish to export the logs.

Step 4: Define the Time Period
- Decide whether you want to export logs only from the last two hours or from an indefinite time period according to your needs.

Step 5: Export the Raw Files
- Click on the "Export Raw Files" option to initiate the logs export process.

Important Message:
Please ensure to attach the downloaded file to the support email. This will enable our technical team to assist you more efficiently and promptly. If you have any questions or need further assistance, feel free to contact our technical support team. Thank you!